Microsoft Product support

c0000005

Check the services are running

 Windows 8 operating system

1.Start-> Type Control Panel-> swipe in from the right, tap or click Search, and then type 'Control Panel'.

2. Search Control Panel box, type 'services'.
3. click and open 'View local services'.
4. Start the  "Background Intelligent Transfer Service".

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5. Also run the "Windows Update" service

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Windows 7 operating system and other earlier windows operating system

1. go to Start -> select Control Panel.
2. Open Administrative Tools.
3. On the toolbar select the icon for the viewing options list, and then click Large Icons.
4. Open Services.
5.Run the "Background Intelligent Transfer Service" service.

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6. Also run the "Windows Update" service

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Then install the windows update

 

Go to Charms menu and click on Settings

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Click on the “Change PC settings” option in the settings menu.

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 Select “Windows Update.” Then select the “Check for updates now”

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Click on “Install” to install the windows update.

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The Updates will download and install automatically.

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Click on Restart now and wait for computer restarting.

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Once the Windows updates starts installing, it might take a while to install update and then restart

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If the service for Windows Update is running, but the service still fails to check for updates, it can be a very critical problem with your computer affecting your personal data and the Windows Operating System. You will have to chat with our Experts to get the problems fixed with very high priority.undefined

 

c0000005

Error c0000005 while installing Office

If you get Error  together with a “Something went wrong” message while installing Office 2013 or Office 365 on your computer, it isn't fun trying to fix tthe error. It can be frustrating to perform the steps to fix this issue with the error. To help determine the steps, scroll down this page for an error . If there’s a different error code, or, if the install error message is different, you may still try to perform the steps mentioned in this article.

Fix install error c0000005

Error code c0000005 can occur if your malware security or your firewall is interfering with the Office installation. Even, proxy settings on your computer can cause this error.

Temporarily turn off the firewall:

Turn off the firewall on your computer, install Office and turn the firewall back on.If you’re using a firewall from another manufacturer, visit their website for information on how to temporarily disable the firewall.

 

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The below steps will help you in understanding how to install Office and Uninstall/repair Office programs.

 

Installation of an Office Program:-

 

1. Sign in to Office 365 with your Office user ID.

 

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2. At the top right of the page, click Settings > Office 365 Settings.

 

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3. Click Software.

 

4. On the Office page, select a Language, and then click Install.

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Repairing an Office program:-

Repair Office 365

Click Start > Control Panel > Programs > Programs and Features.

Click the Office program you want to repair, and then click Change

 

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In Office 2013, click either Quick Repair or Online Repair

 

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Click on close and use Office Application

 

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Right now, the error should be fixed. If the error is not fixed, it can be a very critical problem with your computer affecting your personal data and the Windows Operating System. You will have to chat with our Experts for support to get the problems fixed with very high priority.

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